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Can You Hear Us Now?

In the summer of 2004, MASSPIRG surveyed 874 of its members to gauge Bay State consumers’ satisfaction with their cell phone service. This survey reveals that cell phone companies are not providing Massachusetts customers with the level of service quality that subscribers expect.

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Trouble in Toyland

Toys are safer than ever before, thanks to decades of work by product safety advocates and parents and the leadership of Congress, state legislatures and the Consumer Product Safety Commission (CPSC). Nevertheless, as parents venture into crowded malls and browse for the perfect toy on the Internet this holiday season, they should remain vigilant about often hidden hazards posed by toys on store shelves.

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Report | Center for Insurance Research | Consumer Protection

The Limitations of a Competitive Auto Insurance Market

Auto insurance markets are atypical. To illistrate this, it is helpful to compare the market for auto insurance with the market for refrigerators. The market for refridgerators is an excellent example of an efficient market. The auto insurance market, in sharp contrast, is a very inefficient one, at least from the consumer’s perspective, and is unlike most markets . .

 

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Report | Health Care

Paying the Price

Millions of uninsured and underinsured Americans struggle to afford the medicines they need, even forgoing medically necessary drugs when prices are out of reach. When discussing the high cost of prescription drugs, politicians often focus on the financial burden carried by senior citizens.

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The Failure Of Cable Deregulation

The Telecommunications Act of 1996 restructured the entire telecommunications industry and left virtually all cable subscribers without protection from unrestricted rate hikes.

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News Release

More than 100 mayors and county executives across 17 states delivered a letter to the Trump administration today urging the federal government to use its emergency powers to ramp up production of critical medical supplies like ventilators and masks, and to centrally distribute those materials. Several Massachusetts mayors joined the call, including Paul Brodeur of Melrose, Michael Cahill of Beverly, Gary Christenson of Malden, Carlo DeMaria of Everett, Kimberley Driscoll of Salem, Thomas McGee of Lynn, Jon Mitchell of New Bedford, Alex Morse of Holyoke, Dan Rivera of Lawrence, Domenic Sarno of Springfield, Sumbul Siddiqui of Cambridge, and Yvonne Spicer of Framingham.  

News Release | MASSPIRG Education Fund

Boston-- The novel coronavirus (COVID-19) pandemic has resulted in job losses across the board, leaving many Americans wondering how they’re going to pay their monthly bills. MASSPIRG Education Fund released a guide Tuesday with tips for how consumers can negotiate with their banks to lower interest rates, waive overdraft fees, and agree on payment plans to provide more financial peace of mind in the months to come.

News Release | MASSPIRG Education Fund

Boston—Massachusetts Attorney General Maura Healey is calling on the country’s top online marketplaces to crack down on price gouging amidst the novel coronavirus (COVID-19) outbreak. Maura Healey joined a bipartisan group of 33 attorneys general, led by Pennsylvania Attorney General Josh Shapiro along with co-leading Attorneys General Hector Balderas (NM), William Tong (CT), and T.J. Donovan (VT), in sending a letter today urging the companies -- Amazon, Craigslist, eBay, Facebook and Walmart -- to quickly implement preventative measures on their platforms to ensure that consumers don’t get taken advantage of during this public health crisis.

Blog Post

The spread of coronavirus across the country is obviously a serious threat to our health and wellbeing. We here at MASSPIRG are working from home and wishing everyone health, calm, and whatever you need to stay safe.

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Your tax-deductible donation supports MASSPIRG Education Fund’s work to educate consumers on the issues that matter, and to stand up to the powerful interests that are blocking progress.

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You can also support MASSPIRG Education Fund’s work through bequests, contributions from life insurance or retirement plans, securities contributions and vehicle donations. 




MASSPIRG Education Fund is part of The Public Interest Network, which operates and supports organizations committed to a shared vision of a better world and a strategic approach to getting things done.