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Blog Post | Consumer Tips

Credit freezes FAQ: You can prevent a fraud nightmare in 20 minutes | Teresa Murray

Freezing your files protects you not just from someone fraudulently opening a credit card or applying for a loan in your name. It also can prevent someone from accessing your tax records with the Internal Revenue Service (IRS) or opening a Social Security account using your information or potentially launching a slew of other problems. 

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Blog Post | Consumer Tips

How to freeze your credit files by phone or online | Teresa Murray

You have two primary options for freezing your credit files with the three major credit bureaus. You can do it by phone or online, whichever you’re more comfortable with.

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Blog Post | Consumer Tips

How to freeze your credit files by phone or online | Teresa Murray

You have two primary options for freezing your credit files with the three major credit bureaus. You can do it by phone or online, whichever you’re more comfortable with.

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Blog Post | Consumer Tips

22 ways to protect yourself from fraud, identity theft and headaches | Teresa Murray

Fraud/ identity theft is the No. 1 complaint to the Federal Trade Commission, with 2.2 million complaints last year. Consumers reported losing $3.3 billion last year, up from $1.8 billion in 2019.

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Blog Post | Consumer Tips

Fraudulent unemployment claims: You could be next -- here's what to do | Jacob van Cleef

Fraudulent unemployment claims have been on the rise during the pandemic. Scammers received more than $36 billion by fraudulently claiming unemployment benefits last year, with millions of cases of fraud suspected. You could be next.

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News Release | U.S. PIRG Education Fund | COVID-19

Statement: Consumer complaints about COVID-19 fraud near 50,000

Consumer complaints to the U.S. Federal Trade Commission (FTC) related to the coronavirus approached 50,000 on Tuesday. U.S. PIRG Education Fund has documented the actions taken by the FTC and 14 other federal agencies in response to coronavirus scams.

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News Release | MASSPIRG Education Fund | Consumer Tips, COVID-19

New analysis: Most fake COVID-19 products claim antiviral, immune-boosting properties

BOSTON -- Desperate for a cure to the novel coronavirus (COVID-19), many Americans are turning to the internet for answers. What they’re finding, however, is a minefield of dubious products posted by unscrupulous sellers. False claims are tricking worried people into paying for fake solutions that give them a false sense of security. The federal government hasn’t approved any product that prevents or treats COVID-19.

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News Release | MASSPIRG | Consumer Tips, COVID-19

How to refund concert tickets, prevent ID theft during COVID-19

Refunding event tickets: With countless concerts, sporting events, festivals, tours and other large gatherings canceled or likely to be canceled this summer, people are wondering if and how they can get their money back that they already spent on tickets. Will you receive a refund, a new ticket when the event is rescheduled, or neither? This guide walks through steps you can take to find out where your money is and whether you can receive a refund.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Americans need stronger consumer protections during COVID-19 crisis

U.S. PIRG Education Fund has released a report with the Student Borrower Protection Center and Consumer Action. The report makes recommendations to the Consumer Financial Protection Bureau (CFPB) to upgrade its consumer complaint tool, including the public consumer complaint database, so COVID19-related complaints can be handled more quickly and tracked better.

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News Release | MASSPIRG | Consumer Tips, COVID-19

How to save money and make safer online purchases during COVID-19

BOSTON -- In the midst of the novel coronavirus (COVID-19) pandemic, American consumers are experiencing numerous public health and financial challenges, including virus-related scams, fake products promising cures and price gouging. To help address concerns as they arise, MASSPIRG Education Fund is publishing new tip guides each week to help consumers navigate this crisis.

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Safer School Supplies: Shopping Guide

With this Safer School Supplies: Shopping Guide, parents, teachers, and students can make more informed decisions while shopping for school supplies this Back to School season. We want to give parents and teachers the option to choose school supplies that do not contain toxic chemicals. This Shopping Guide should serve as a handy tool for finding products free of several types of toxic chemicals.

 

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Report | MASSPIRG Education Fund | Consumer Protection

Equifax Breach: 1 Year Later

A year ago, Equifax announced that hackers had breached its system and accessed the data of nearly 150 million U.S. consumers. To mark the anniversary of that notorious announcement, MASSPIRG called on state lawmakers to pass the pending Security Breach Bill, H4806,  and released a new report containing suggestions on how lawmakers, regulators, and consumers can safeguard personal information.

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Report | MASSPIRG Education Fund | Solid Waste

Trash in Massachusetts: State of the State

After decades of focusing on the 'recycling' part of reduce, reuse, recycle, it's time to step back and truly consider the first mandate in that mantra: Reduce. We cannot recycle our way out of all the waste we create. As the attached national report chronicles, we are trashing our health and our environment by producing too much stuff, most of which ends up in landfills, incinerators, or as litter.

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Safer School Supplies: Shopping Guide

With this Safer School Supplies: Shopping Guide, parents, teachers, and students can make more informed decisions while shopping for school supplies this Back to School season. We want to give parents and teachers the option to choose school supplies that do not contain toxic chemicals. This Shopping Guide should serve as a handy tool for finding products free of several types of toxic chemicals.

 

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Report | U.S. PIRG Education Fund | Transportation

Highway Boondoggles 4

America's infrastructure is in rough shape. Many of our roads, bridges, and transit systems are aging and in need of repair. Yet, year after year, state and local governments propose billions of dollars' worth of new and expanded highways that do little to reduce congestion or address real transportation challenges, while diverting scarce funding from repairs and 21st century priorities. This report profiles nine highway projects that epitomize the need for a fresh approach to transportation spending.

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Blog Post | Consumer Tips, COVID-19, Public Health

After 20 people die and dozens become ill, FDA finally flags hand sanitizer from Mexico | Teresa Murray

Consumers still at risk for harmful over-the-counter drug products of all types because of soft federal regulations.

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Blog Post

How to explore consumer problems in the financial marketplace using the CFPB’s Consumer Complaint Database | Gideon Weissman

The CFPB’s Consumer Complaint Database is a powerful tool for understanding the problems consumers face in the financial marketplace. The more people that use it — and the more people that publicize the tool’s utility and write to the CFPB with suggestions — the better off we will all be.

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Blog Post

Cancer prevention means no more toxic cosmetics | Gina Werdel

Cancer devastates millions of American families every year. While not all cancer cases are preventable, February is National Cancer Prevention Month, and it’s time we start a conversation about eliminating the many cancer-linked chemicals in our cosmetic and personal care products.

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Blog Post | Solid Waste

Coming clean on fast fashion’s wasteful secret | Olivia Sullivan

This year’s brands are overwhelmed with record amounts of accumulated overstock because of COVID-19 lockdowns. All that clothing has to go somewhere if it’s not being sold.

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Blog Post | Solid Waste

Progress or more of the same from top corporate plastic polluters? | Haley Clinton

For the third year in a row, the list of the largest plastic polluters in the world remains pretty much the same. According to the 2020 Brand Audit Report by Break Free From Plastic, the corporations responsible for polluting the greatest amount of plastic waste are, in order: The Coca-Cola Company; PepsiCo; Nestlé; Unilever; Mondelez International; Mars, Inc.; Procter & Gamble; Philip Morris International; Colgate-Palmolive; and Perfetti Van Melle.

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Blog Post

Why appliances aren’t built to last, and how the E.U. is changing that. 

Blog Post

A scorecard released by U.S. PIRG Education Fund found that many popular cosmetic brands score poorly on ingredient safety and disclosure. While companies and governments need to take action to protect consumers, in the meantime, you can take steps to keep your personal care routine safe.

News Release | U.S. PIRG Education Fund

AUSTIN, Texas --  U.S. PIRG Education Fund , Environment America Research & Policy Center, and Student PIRG sent 59,000 petitions and a letter signed by more than 40 state lawmakers Thursday to Whole Foods urging the company to commit to a comprehensive plan for phasing out single-use plastic packaging from its stores. This follows a March 2021 letter signed by more than 130 advocacy and community groups calling on the national supermarket chain to adopt a bold response to the plastic pollution crisis.

News Release

The Federal Trade Commission (FTC) issued a report today on manufacturers' use of restrictive repair tactics that have kept consumers from repairing their own products.

Report | MASSPIRG Education Fund

Some of the largest cosmetic and personal care companies are doing a poor job informing the public on what ingredients are going into their products, hiding potentially toxic chemicals from consumers. This report found 20 of 26 surveyed brands had failed to adequately disclose product ingredients to consumers and the average ingredient disclosure score was 5.56 out of 10, or an F, pointing to a need for improvement across the industry.

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